When emotions like stress, frustration, anger, or grief arise during conversations with your patients and their families, you shouldn’t ignore them. Instead, you can use six specific skills to respond to and address them.

At some point, you will likely be responsible for addressing patient complaints made against yourself or your team. Address patients’ complaints by following these seven steps.

Breaking bad news is one of the hardest things to do. This framework can help you deliver difficult messages and so that your patients and their families better understand the situation.

Fail to prepare, prepare to fail! Having difficult conversations with your patients and their families can be challenging. However, with the proper preparation, you can manage these emotional situations effectively and compassionately.

Do you have a preference? Learn the important differences between the application of fiberglass and plaster splints.

Recognize and manage the three most common hand fractures.

Thumb spica splints are used to treat many common hand injuries. Learn how to build and apply one.

Recognize and treat life-threatening injuries in the emergency department.

The addition of palliative care for patients can improve patient outcomes such as longevity, symptom burden, and death rates. It can also reduce the use of aggressive treatments near the end of life.

Palliative sedation is a safe and effective treatment for patients that can provide pain relief and relieve symptoms toward the end of their lives.