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Chapter 1

Improving patient communication

This chapter reviews patient communication essentials and prepares you to approach patients of diverse backgrounds, manage difficult conversations, and respond to patients' emotions.
8 lessons
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Teachers of this course
Image of Hayden Richards, MBBS FACEM
Hayden Richards, MBBS FACEM
Deputy Director of Emergency Services, University Hospital Geelong, and Senior Lecturer in Communication (simulation and clinical skills), Deakin University, Australia.
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