When you register a trial account with us or become a Medmastery Member (paid membership), or when you choose to attend a live or recorded class, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you. This includes, but is not limited to, your name and email address, but does not include your credit card number or billing information. Stripe and Paypal or process all of the transactions on Medmastery. If you purchase a Medmastery membership using your credit card or Paypal account, your credit card details will not be processed through or stored by us. However, they will be processed and stored by Paypal or Stripe and are subject to their privacy policies.
When you purchase a Pro Membership and claim CME credits, you are required to fill out a post-evaluation form. This form is a requirement of our accrediting bodies—the ACCME and EACCME—in order to measure the effectiveness of CME activities. For reporting purposes, Medmastery will share information obtained from this form and other personally identifying information, including your quiz scores and number of credits awarded, with CME Consultants, our joint provider, if you claim AMA PRA Category 1tm credits, and EACCME, if you claim European CME credits. Medmastery collects only the information necessary to provide you with the services that you request.
Any personal information or content that you voluntarily disclose in public areas becomes publicly available and can be collected and used by other users for any reason. For example, if you choose to sign up for a Medmastery account, you may have a Profile page on the site, containing your full name and some basic information including your location and bio. You may also add additional optional information to your profile. Similarly, if you comment on our blog/Magazine using your Facebook avatar, you have to be aware of the fact that other users will know your identity. Any information you choose to provide as part of your profile should reflect how much you want other Medmastery users to know about you. We recommend that you guard your anonymity and sensitive information, and we encourage members to think carefully about what information about themselves they disclose in their profile pages. You can review and revise your profile information at any time.
You must be at least 13 years old to register to use the Service. Accordingly, we do not collect any personal information from children.
Analytics and improving the user experience
Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below, “Cookies”), Web server logs (“Log Data”), Google Analytics and Hotjar to collect information about how our website is used in order to improve our services and our the user's’ experience. Information gathered through cookies, Google Analytics and Web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. We and our advertisers and ad serving companies may also use small pieces of code called “web beacons” or “clear gifs” to determine which advertisements and promotions users have seen and how users responded to them.
This tools tracks all visits on our website. We can use this information to understand the usage of our service, e.g. to identify problems or to check improvements.
You can opt-out of having your information collected by Google Analytics by downloading the Google Analytics opt-out browser add-on provided by Google. This will prevent your information being used by Google Analytics. Doing this will not affect your ability to use our Site in any way. You can download the opt-out browser add-on here.
Hotjar is an tool that allows us to measure and observe our user’s behavior (i.e., what users do on our website) in order to improve our service and our user’s experience on the site. You can avoid being tracked, if you have “cookies” disabled or you can opt out here.
Like many site operators, we collect information that your browser sends whenever you visit our site ("log data"). This log data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit and other statistics. The data is stored up to one year and is important to understand the activity of the system and to diagnose problems. Therefore it is not possible to opt out of logging of log data.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. You can instruct your browser to refuse all cookies or to indicate to you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site (e.g., to log in).
- To provide basic functionality of our Website. E.g., if you have pressed the button on the cookie disclaimer, we won’t display that notification to you anymore. Or so called session cookies, are necessary to remember you if you log in to Medmastery.
We may use third-party advertising companies like Google AdWords and Facebook. These companies may use information about your visits to this and other websites in order to provide advertisements on our services and other sites about goods and services that may be of interest to you.
You can set preferences for how Google advertises to you using the Google Ads Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings.
We may use Facebook as an advertisement features like marketing to previous visitors of our site (i.e., “remarketing”). Therefore we have integrated the so-called “Facebook Pixel” on our website, which will track your visits to Medmastery and specific actions (e.g., trial registrations, purchases) taken on our website.
If you are a Facebook user and if you have cookies from Facebook installed on your browser the information mentioned above might be connected to your Facebook account to provide more relevant and interesting advertisement to you while browsing Facebook. Here you can learn more about how Facebook advertisements work.
You can set your preferences for advertisements on Facebook or opt out on Facebook’s ad settings page.
In the event that we are acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.
If you have any questions, you can contact us at [email protected].