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Chapter 1
Principles supporting effective interprofessional communication
Identify the principles of effective interprofessional communication. Understand the needs of your colleagues and build a foundation for great communication.
4 Lessons
12:07 min
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Chapter 2
Frameworks and skills for challenging interprofessional interactions
Hone the skills to engage in constructive conflicts, deal with emotions, and return to work once the conflict has been solved.
6 Lessons
21:15 min
Frameworks and skills for challenging interprofessional interactions intro
0:19 min
Balancing advocacy and inquiry in difficult interactions
5:31 min
Engaging in constructive conflict
5:27 min
Dealing with emotions in the professional context
5:42 min
Getting things back on track
4:16 min
Frameworks and skills for challenging interprofessional interactions quiz
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Chapter 3
Putting the principles, frameworks, and skills into action
Use your new communication skills to build trust in team meetings, deliver difficult feedback, and respond to unsolicited criticism.
7 Lessons
24:39 min
Putting the principles, frameworks, and skills into action intro
0:23 min
Creating a safe atmosphere in team meetings
4:45 min
Giving difficult feedback
6:02 min
Responding to unsolicited criticism
5:50 min
Seeking effective feedback
5:55 min
Putting the principles, frameworks, and skills into action quiz
QuizCommunication with Colleagues outro
1:44 min
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