The acronym N.N.U.R.S.E. summarizes six essential skills you should use when addressing patients' emotions. The key is to have more options so that you can use a combination of these skills, or try different solutions, depending on the situation. In this lesson, you will learn these six skills and how to use them.
There are specific and definable skills that can help you communicate with your patients. Every clinician should be able to build trust, adapt their communication to patients of different backgrounds, and structure difficult conversations. Mastering these skills will make you a better clinician.