How to break bad news

Breaking bad news is one of the hardest things to do. This framework can help you deliver difficult messages and so that your patients and their families better understand the situation.

Hayden Richards, MD MBBS FACEM MPhil
Hayden Richards, MD MBBS FACEM MPhil
28th Mar 2023 • 1m read

When breaking bad news, gathering information is as important as delivering information. First, you need to know the other person’s understanding of the situation and prepare them for the conversation. Second, you must convey your message carefully and in a step-by-step fashion, using plain language. In this lesson, you will learn how to deliver bad news, address the other person’s emotions, and agree together on the next steps. 

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